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connectsoft.me Business Model

This document describes the business model and pricing strategy for connectsoft.me Personal Agents Platform. It is written for product managers, sales, and anyone defining pricing and licensing for connectsoft.me.

connectsoft.me uses a freemium model with tiered subscriptions designed to be simple, cheap, and very clear. The model focuses on low-touch, self-service subscriptions for individuals, with an upgrade path to connectsoft.io for organizational needs.

Tip

Pricing Philosophy: Start simple, cheap, and very clear. All prices are introductory and can be adjusted once we see usage patterns and costs. The goal is to let people actually use it and fall in love, with clear upgrade paths.

Base Currency & General Rules

Primary Currency

  • USD as primary currency (global SaaS standard)
  • Localize later on connectsoft.co.il (show NIS, but keep the structure the same)

Pricing Adjustments

  • All prices below are introductory — can be adjusted once we see usage & costs
  • Pricing will be tuned based on:
  • Actual AI costs (OpenAI/Azure AI)
  • Average tokens per run (agents + orchestration)
  • User behavior and adoption patterns

Pricing Tiers

🎯 Free – $0

Price: $0

Limits:

  • 1 Pack (e.g., Life Admin Lite)
  • Up to 3 Agents
  • ~300 agent runs / month
  • Basic connectors: Email + Calendar + File upload
  • 30 days of history

Goal:

  • Let people actually use it and fall in love
  • Big enough to feel useful, small enough to push to Pro

Use Case:

  • Individual users trying out personal agents
  • Students and learners
  • Light personal automation needs

⭐ Personal Pro (Main Plan)

Price: $12/month (or $120/year - save $24)

Limits:

  • Up to 5 Packs
  • Up to 15 Agents
  • 3,000–5,000 agent runs / month (tune by cost)
  • All supported personal connectors (Notion, Google Drive, OneDrive, etc., as we add them)
  • 6–12 months history

Extras:

  • Priority in queue (faster runs)
  • Early access to new Packs/Agents

Goal:

  • This should be your primary product for individuals
  • Provides substantial value for power users
  • Reasonable price point for monthly subscription

Use Case:

  • Busy professionals managing email and calendar
  • Freelancers handling CRM and follow-ups
  • Power users wanting multiple agent packs

👨‍👩‍👧 Family

Price: $24/month (or $240/year - save $48)

Includes:

  • Up to 4 members on one subscription
  • Shared Packs (Family Logistics, Shared Budget, etc.)
  • Each member can still have 1–2 private Packs

Limits:

  • Total Packs: e.g., 8–10 shared + private
  • Total Agents: ~25–30
  • Combined runs/month: e.g., 7,500–10,000

Goal:

  • Target families & couples
  • ARPU roughly double Pro
  • Shared workflows and coordination

Use Case:

  • Families managing shared schedules and logistics
  • Couples coordinating household tasks
  • Multi-person households with shared automation needs

🧪 Creator Add-on (Later)

Price: +$10/month on top of Pro/Family

Rights:

  • Publish Packs/Agents to the marketplace (once it exists)
  • Get revenue share (e.g., 70% of sales)
  • Access to more detailed analytics for their agents

Marketplace Pricing (when live):

  • Creator chooses price (e.g., \(3–\)10/month per Pack)
  • You keep 30% platform fee

Goal:

  • Enable creator economy
  • Incentivize pack creation and sharing
  • Build marketplace ecosystem

Use Case:

  • Power users who want to share their custom packs
  • Creators building specialized agent solutions
  • Community contributors

Usage Guardrails

Cost-Based Tuning

Under the hood, we'll tune:

Runs/month per tier based on:

  • Your OpenAI/Azure AI costs
  • Average tokens per run (agents + orchestration)
  • Target profit margins

Fair Use Cap:

  • Soft limit on runs
  • Then degrade performance or upsell
  • Option to buy extra runs as add-ons later (e.g., $5 for +2,000 runs)

Usage Monitoring

  • Track token usage per run
  • Monitor costs vs revenue
  • Adjust quotas based on actual costs
  • Provide usage dashboards to users

Alignment with connectsoft.io

connectsoft.me Positioning

.me prices are low-touch, self-service:

  • Simple tiered subscriptions
  • Self-service sign-up and onboarding
  • Minimal sales support needed
  • Focus on individual and small family use

connectsoft.io Upgrade Path

When someone wants:

  • Multi-user org (teams, departments, companies)
  • Custom domains
  • Compliance & advanced integrations
  • Enterprise features (SSO, RBAC, advanced audit)

They jump to connectsoft.io pricing, e.g.:

  • Starting \(29–\)49/user/month and up
  • Enterprise plans with custom pricing
  • Self-host options for regulated industries

Upgrade Flow:

  • "Promote this Pack into an organizational workflow" feature
  • Seamless transition from personal to team use
  • Personal recipes become organizational workflows

Alignment with Core Billing Platform

connectsoft.me uses the Billing & Subscription Platform from Core Platform:

Subscription Management

  • Tiered subscription plans (Free, Pro, Family, Creator)
  • Monthly and annual billing options
  • Automatic renewal and billing

Usage Metering

  • Track agent runs per month
  • Monitor token usage
  • Enforce tier limits
  • Usage-based billing for add-ons

Invoicing

  • Automatic invoice generation
  • Payment processing
  • Receipt management
  • Tax handling (future)

Integration Points

  • Identity Platform (user accounts)
  • Config Platform (feature flags per tier)
  • Audit Platform (billing events)

Revenue Model

Primary Revenue Streams

  1. Subscription Revenue

    • Personal Pro: $12/month × subscribers
    • Family: $24/month × subscribers
    • Annual plans (discounted)

  2. Creator Marketplace Revenue

    • 30% platform fee on marketplace sales
    • Creator add-on subscriptions (+$10/month)

  3. Usage Add-ons (Future)

    • Extra runs packages
    • Premium connectors
    • Advanced features

Cost Structure

Primary Costs:

  • AI model costs (OpenAI/Azure AI)
  • Infrastructure (Core Platform services)
  • Support and operations

Cost Management:

  • Strict usage limits on free tier
  • Cost-based tuning of run quotas
  • Efficient agent execution
  • Scale infrastructure efficiently

Pricing Strategy

Introductory Pricing

  • Start with simple, clear pricing
  • Monitor usage and costs
  • Adjust based on:
    • Actual AI costs
    • User behavior
    • Market feedback
    • Competitive positioning

Value Proposition

Free Tier:

  • Enough value to demonstrate product
  • Low barrier to entry
  • Conversion funnel to Pro

Personal Pro:

  • Primary revenue driver
  • Substantial value for power users
  • Reasonable price point

Family:

  • Higher ARPU
  • Targets multi-person use cases
  • Shared workflows and coordination

Creator:

  • Enables marketplace ecosystem
  • Revenue sharing model
  • Incentivizes content creation