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SaaS Platforms Overview

This page provides a comprehensive overview of ConnectSoft's expanding portfolio of SaaS platforms. It is written for product managers, architects, sales teams, and customers exploring ConnectSoft's platform offerings.

Current Status: 4 platforms live, expanding to 100+ platforms across 12 categories.

Platform Portfolio Overview

pie title Platform Distribution by Category
    "Infrastructure & Core Services" : 15
    "Data & Analytics" : 20
    "Communication & Collaboration" : 15
    "Payments & Billing" : 12
    "Security & Compliance" : 15
    "Workflow & Automation" : 12
    "Content & Media" : 10
    "Customer & Relationship Management" : 12
    "Marketing & Growth" : 12
    "HR & Talent Management" : 10
    "E-Commerce & Retail" : 10
    "Vertical-Specific Solutions" : 50
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Platform Portfolio at a Glance

Category Current Planned Total
Infrastructure & Core Services 3 12+ 15+
Data & Analytics 0 20+ 20+
Communication & Collaboration 0 15+ 15+
Payments & Billing 0 12+ 12+
Security & Compliance 0 15+ 15+
Workflow & Automation 0 12+ 12+
Content & Media 0 10+ 10+
Customer & Relationship Management 0 12+ 12+
Marketing & Growth 0 12+ 12+
HR & Talent Management 0 10+ 10+
E-Commerce & Retail 0 10+ 10+
Vertical-Specific Solutions 0 50+ 50+
Total 4 190+ 194+

Current Platforms (4)

Infrastructure & Core Services

Communication & Collaboration

  • AI Bot Platform - Enterprise AI chatbot backend with identity and observability

Platform Categories

Platforms are organized into 12 categories for easy discovery and navigation:

1. Infrastructure & Core Services

Foundational services that most SaaS applications need.

See: Infrastructure & Core Services Category

2. Data & Analytics

Data management, analytics, and business intelligence platforms.

See: Data & Analytics Category

3. Communication & Collaboration

Communication, messaging, and collaboration tools.

See: Communication & Collaboration Category

4. Payments & Billing

Financial transactions, billing, and subscription management.

See: Payments & Billing Category

5. Security & Compliance

Security, compliance, and governance platforms.

See: Security & Compliance Category

6. Workflow & Automation

Business process automation and workflow management.

See: Workflow & Automation Category

7. Content & Media

Content management, media processing, and delivery.

See: Content & Media Category

8. Customer & Relationship Management

Customer data, relationships, and engagement.

See: Customer & Relationship Management Category

9. Marketing & Growth

Marketing automation, campaigns, and growth tools.

See: Marketing & Growth Category

10. HR & Talent Management

Human resources, talent, and workforce management.

See: HR & Talent Management Category

11. E-Commerce & Retail

Online commerce, retail, and marketplace.

See: E-Commerce & Retail Category

12. Vertical-Specific Solutions

Industry-specific solutions for healthcare, finance, education, and more.

See: Vertical-Specific Solutions Category

Platform Discovery

Browse by Category

Explore platforms organized by functional category to find solutions for specific needs.

See: Platform Categories Overview

Browse by Use Case

Find platforms that address specific use cases or business needs.

Browse by Integration

Discover platforms that integrate with platforms you already use.

Browse by Industry

Explore vertical-specific solutions for your industry.

Platform Bundles

Category Bundles

Multiple platforms from the same category with volume discounts.

Examples:

  • Security Bundle (Secrets Management + Encryption Service + Certificate Management)
  • Communication Bundle (Email Service + SMS + Push Notifications)
  • Analytics Bundle (Data Warehouse + Business Intelligence + Dashboard)

Industry Bundles

Platforms tailored to specific industries.

Examples:

  • Healthcare Bundle (EHR + Telemedicine + Patient Portal + Medical Billing)
  • Finance Bundle (Banking + Lending + Investment Management + Accounting)
  • Education Bundle (LMS + SIS + Online Course Platform + Assessment)

Starter Bundles

Essential platforms for new SaaS products.

Examples:

  • SaaS Starter Bundle (Identity + Audit + Config + API Gateway)
  • Complete Infrastructure Bundle (All Starter Bundle + Message Queue + Event Bus + Service Mesh)

Platform Roadmap

gantt
    title Platform Expansion Roadmap
    dateFormat YYYY-MM
    section Phase 1: Foundation
    Category Framework           :done, 2024-01, 1M
    Creation Playbook            :done, 2024-01, 1M
    Documentation Template       :done, 2024-01, 1M
    Prioritization Framework     :done, 2024-01, 1M
    section Phase 2: Tier 1
    First 15 Platforms           :active, 2024-04, 3M
    section Phase 3: Tier 2
    Next 30-40 Platforms         :2024-07, 12M
    section Phase 4: Complete
    Expand to 100+ Platforms     :2025-07, 18M
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Phase 1: Foundation (Months 1-3) ✅

  • Category framework established
  • Platform creation playbook created
  • Documentation template created
  • Prioritization framework established

Phase 2: First Batch - Tier 1 (Months 4-6)

  • Build next 15 high-priority platforms
  • Deploy to connectsoft.io
  • Create documentation

See: Tier 1 Prioritized List

Phase 3: Scale - Tier 2 (Months 7-18)

  • Build 30-40 additional platforms
  • Expand category coverage
  • Enable platform bundles

Target: 40-55 total platforms

Phase 4: Expand to 100+ (Months 19-36)

  • Complete expansion to 100+ platforms
  • Add vertical-specific solutions
  • Enable partner contributions

Target: 100+ platforms across all categories

See: Platforms Roadmap for detailed roadmap.

Getting Started

For Customers

  1. Identify Your Needs - Determine which platforms address your requirements
  2. Browse Categories - Explore platforms by category
  3. Review Documentation - Read platform documentation for details
  4. Start with Starter Bundle - Consider starting with essential platforms
  5. Integrate - Follow integration guides to connect platforms

See: Getting Started with Platforms

For Platform Engineers

  1. Review Playbook - Understand platform creation process
  2. Check Prioritization - See which platforms are prioritized
  3. Use Templates - Leverage Factory templates and patterns
  4. Follow Standards - Adhere to quality and documentation standards

See: Platform Creation Playbook