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AI Squads Rollout Plan

This document describes the multi-phase rollout plan for AI Squads: when, how, and in what order different squad types will be offered and scaled. It is written for product managers, sales teams, and stakeholders planning the Squads product line.

AI Squads provide virtual teams of AI agents delivering outcomes as a service. This rollout plan ensures we scale Squads sustainably while maintaining quality and customer satisfaction.

Strategic Decision

AI Squads are a key differentiator for ConnectSoft, providing outcome-based delivery without customers needing to operate the Factory themselves. This rollout plan balances growth with quality and operational capacity.

Objectives for AI Squads

The rollout plan aims to:

  • Make AI-Augmented Teams Accessible - Provide predictable, outcome-based delivery to customers without requiring Factory operation expertise
  • Provide Predictable Delivery - Deliver consistent outcomes (microservices, features, integrations) on schedule
  • Reuse Factory and Platforms - Leverage Factory and platforms to keep Squads efficient and cost-effective
  • Build Market Presence - Establish ConnectSoft as a leader in AI-powered development teams
  • Scale Sustainably - Grow capacity while maintaining quality and customer satisfaction

Squad Types and Initial Focus

Squad Type Focus Primary Use Cases Initial Priority
Starter SaaS Squad MVPs, small SaaS First product launches, proof-of-concepts High (Phase 1)
Growth SaaS Squad Scaling existing SaaS Growth features, performance optimization Medium (Phase 2)
Platform Squad Identity/Audit/Config/Bot work Internal/external platforms, enterprise projects Medium (Phase 2)
Integration & AI Bot Squad Integrations & AI bots CRM/ATS/marketing integrations, conversational interfaces Low (Phase 3)

See: Product Portfolio - Squads for detailed squad information.

Rollout Phases

gantt
    title AI Squads Rollout Timeline
    dateFormat YYYY-MM
    section Phase 1: Pilot
    Starter Squad Launch    :done, 2025-01, 1M
    First Customers         :done, 2025-01, 2M
    Case Studies            :active, 2025-02, 2M
    section Phase 2: Early Adopters
    Growth Squad Launch     :2025-04, 1M
    Scale to 5-10           :2025-05, 3M
    Testimonials            :2025-06, 2M
    section Phase 3: Scale
    Platform Squad          :2025-10, 1M
    Integration Squad       :2025-11, 1M
    Scale to 20+            :2025-10, 3M
    section Phase 4: Mature
    Optimize Operations     :2026-01, 6M
    Scale to 50+            :2026-04, 6M
    Market Leadership       :2026-07, 6M
Hold "Alt" / "Option" to enable pan & zoom
Phase Timeframe Squad Types Markets/Clients Key Milestones
Phase 1: Pilot Q1 2025 Starter SaaS Squad 1-2 lighthouse customers First squad operational, 2-3 microservices delivered
Phase 2: Early Adopters Q2-Q3 2025 Starter + Growth SaaS Squads 5-10 customers 10+ microservices delivered, customer testimonials
Phase 3: Scale Q4 2025 All squad types 20+ customers Platform Squad operational, Integration Squad launched
Phase 4: Mature 2026+ All squad types, optimized 50+ customers Market leadership, optimized pricing and delivery

Phase 1: Pilot (Q1 2025)

Objectives:

  • Validate squad concept with real customers
  • Refine delivery processes and quality gates
  • Build case studies and testimonials
  • Establish baseline metrics

Squad Types:

  • Starter SaaS Squad only

Markets/Clients:

  • 1-2 lighthouse customers
  • Early-stage SaaS companies
  • Startups with technical founders

Key Milestones:

  • First squad operational
  • 2-3 microservices delivered
  • Customer satisfaction metrics established
  • Process documentation complete

Phase 2: Early Adopters (Q2-Q3 2025)

Objectives:

  • Scale to 5-10 customers
  • Launch Growth SaaS Squad
  • Refine pricing and packaging
  • Build market presence

Squad Types:

  • Starter SaaS Squad
  • Growth SaaS Squad

Markets/Clients:

  • 5-10 customers
  • Mid-market SaaS companies
  • Growing SaaS companies

Key Milestones:

  • 10+ microservices delivered
  • Growth SaaS Squad launched
  • Customer testimonials collected
  • Pricing model validated

Phase 3: Scale (Q4 2025)

Objectives:

  • Scale to 20+ customers
  • Launch Platform Squad and Integration Squad
  • Optimize operations and delivery
  • Establish market leadership

Squad Types:

  • All squad types

Markets/Clients:

  • 20+ customers
  • Enterprise platform teams
  • Consulting firms
  • ISVs

Key Milestones:

  • Platform Squad operational
  • Integration Squad launched
  • 50+ microservices delivered
  • Market leadership established

Phase 4: Mature (2026+)

Objectives:

  • Scale to 50+ customers
  • Optimize pricing and delivery
  • Expand to new markets
  • Continuous improvement

Squad Types:

  • All squad types, optimized

Markets/Clients:

  • 50+ customers
  • Global markets
  • Enterprise customers

Key Milestones:

  • Optimized pricing model
  • Automated delivery processes
  • Market leadership maintained
  • Continuous improvement program

Tip

Lighthouse Customers: Start with 1-2 "lighthouse" customers who are early adopters, technically sophisticated, and willing to provide feedback. These customers help validate the concept and build case studies.

Capacity and Hiring Assumptions

graph LR
    Phase1[Phase 1<br/>1-2 Squads<br/>2-6 Microservices/mo] --> Phase2[Phase 2<br/>5-10 Squads<br/>25-50 Microservices/mo]
    Phase2 --> Phase3[Phase 3<br/>20+ Squads<br/>100+ Microservices/mo]
    Phase3 --> Phase4[Phase 4<br/>50+ Squads<br/>200+ Microservices/mo]

    Phase1 --> Team1[1-2 Architects]
    Phase2 --> Team2[3-5 Architects]
    Phase3 --> Team3[10+ Architects]
    Phase4 --> Team4[20+ Architects]

    style Phase1 fill:#e3f2fd
    style Phase2 fill:#f3e5f5
    style Phase3 fill:#e8f5e9
    style Phase4 fill:#fff3e0
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Initial Capacity (Phase 1)

  • Squads: 1-2 squads operational
  • Capacity: 2-6 microservices per month
  • Team: 1-2 human architects/coordinators
  • Factory: Factory must be stable and operational

Scaling Capacity (Phase 2-3)

  • Squads: 5-10 squads operational
  • Capacity: 25-50 microservices per month
  • Team: 3-5 human architects/coordinators
  • Factory: Factory must scale to support multiple squads

Mature Capacity (Phase 4)

  • Squads: 20+ squads operational
  • Capacity: 100+ microservices per month
  • Team: 10+ human architects/coordinators
  • Factory: Factory must be highly automated and scalable

Hiring Assumptions

  • Phase 1: No additional hiring needed (use existing team)
  • Phase 2: Hire 1-2 senior architects/coordinators
  • Phase 3: Hire 3-5 architects/coordinators
  • Phase 4: Hire 5+ architects/coordinators and support staff

Important

Human Oversight Required: AI Squads require human architects and coordinators for oversight, quality assurance, and customer communication. Plan for human capacity growth alongside squad growth.

Dependencies and Risks

Dependencies

  • Factory Stability - Factory must be stable and reliable
  • Template Maturity - Templates must be mature and well-tested
  • Platform Readiness - Platforms must be production-ready
  • Senior Oversight - Availability of senior architects for oversight
  • Customer Readiness - Customers must be ready for AI-generated code

Risks

  • Factory Instability - Factory issues impact squad delivery
  • Template Gaps - Missing templates limit squad capabilities
  • Quality Concerns - Customer concerns about AI-generated code quality
  • Capacity Constraints - Limited human oversight capacity
  • Market Adoption - Slow market adoption of AI squads concept

Warning

Top 3 Rollout Risks: 1. Factory Instability - Factory must be stable before scaling squads 1. Quality Concerns - Customer concerns about AI-generated code quality 1. Capacity Constraints - Limited human oversight capacity limits growth

Business Strategy

  • Product Differentiation - Squads differentiate ConnectSoft from competitors
  • Market Positioning - Squads position ConnectSoft as AI-powered development leader
  • Revenue Growth - Squads provide recurring revenue stream

See: Business Strategy

Squads Business Model

  • Pricing Model - Outcome-based pricing (microservices per month)
  • Value Proposition - Managed team outcomes without hiring
  • Customer Segments - Startups, mid-market SaaS, enterprises

See: Squads Business Model

2026 Roadmap

  • Q1 2025 - Pilot phase with 1-2 customers
  • Q2-Q3 2025 - Early adopters phase with 5-10 customers
  • Q4 2025 - Scale phase with 20+ customers

See: 2026 Roadmap